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Learn when to call Poison Control for you, another adult or a child in your household.

Did you know that anyone with a phone can access free help for exposure to harmful poisons? Here are some tips to guide you when it comes to calling Poison Control at 1-800-222-1222:

Don't worry about calling
When it comes to calling Poison Control, don’t let embarrassment about calling sway you. Parents have called with questions about everything from accidental overdose to strange occurrences like children licking printer ink. Kids can get into all sorts of things and they can get into them very quickly. Err on the side of caution if you think a child in your house may have ingested or otherwise come into contact with a poisonous substance.

Understand that poisons come in many varieties
When you think poison, you may be thinking of a bottle with a skull and crossbones on it. The fact is, in our world, poison isn’t so clearly labeled. Poison can come in the form of paint, nail polish remover, antifreeze, bug spray, toxic gases or over the counter medication. If you or a child has been exposed to a harmful substance, call poison control.

Know that you can call for adults
Parents make up a large number of calls, but Poison Control reports that adults accounted for 92 percent of all poison-related deaths reported to poison centers. If an adult has been exposed to an overdose of medication or any other harmful substance, don’t hesitate to call 1-800-222-1222.

Don’t wait for scary symptoms
If you think someone has been exposed to a harmful substance, call Poison Control immediately. Don’t wait for symptoms like vomiting, lethargy or loss of consciousness.Let experts help you assess the situation. If you’ve mixed medications and you’re unsure or if you think someone has been exposed to poison, call for help with the situation.

Need to take your child to the Emergency Room for a poison related issue? Visit kid-friendly ER at Alliance. If you would like help finding a doctor, give our physician referral line a call at 1-855-5NHILLS.

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Why Self-Care Is Important for Women


I don’t know about you, but in an emergency, my brain doesn’t work very well. My one and only time to have ever gone to the emergency room for myself was several years back. It was before I met my husband, so I was home alone, it was about midnight, and after several asthma attacks, each getting progressively worse, I finally decided that if I didn’t do something soon, I could be in a very dangerous situation. And so I threw on some sweat pants and drove myself to North Hills Hospital’s ER.

Looking back, I should never have driven myself, but again, my brain doesn’t work very well in an emergency.

Now, typically when I go to the doctor, I am prepared. I bring all of my medications (when you have asthma, there’s a lot) in a ziplock bag so that if the doctor throws me a curveball by asking me specifics about my meds, I’m ready.

But when you drive yourself to the ER in the middle of the night, there’s no time to run around grabbing medications. Or anything else for that matter. You’re lucky if you remember your shoes.

Which is why it’s a good idea to keep an updated medication log for each person in your family. Keep it in a handy place so that if you’re in a jam, you’ve got everything you need to take with you.

And if you’re like me, you’re more motivated to keep up with it if it looks pretty.

(Click here to download)

And so here is my gift to you – a handy medication log that you can use for each member of your family. You’d better believe that my husband and I will have this all filled out, ready to go for the next emergency.

Only this time, he’ll be the one driving me.


Bethe Wright is the Director of Marketing and Public Relations at North Hills Hospital. She has a husband, a dog, and a little yellow inhaler.

 Our new ER has been open for two weeks now, and everybody keeps asking us, “How are things going over at the new ER at Alliance?”
Well, here are some stats that we’re quite proud of!

  • In the two weeks since we’ve opened, we’ve treated almost 200 patients.
  • We’ve seen it all – from fractured bones to heart attacks, appendicitis, cough, fever, and lacerations.
  • We’ve treated all ages, from infants to the elderly.

And we’re getting great feedback from those who visit us. Here is what a few of our patients had to say about their visit to the ER at Alliance:
“Very prompt and nice to me. Experience was excellent.”

“I was turned away at another place and came here. Everyone was very caring and got to me quickly. The staff turned my scary moment around.”

“Love the facility – staff was very friendly and efficient.”

“The best ER experience I have ever had!”

For more information on North Hills Hospital’s ER at Alliance, visit We’re located at the northeast corner of I-35 and North Tarrant Parkway (just south of Sam Moon).

Our ER at Alliance (a department of North Hills Hospital)  has been open for a week now, and already residents of the Alliance/North Fort Worth area have come to us for emergency treatment. We are committed to providing safe and fast care to our residents, and to be a good neighbor in the community.

But we know what you really want… you want to see what it looks like. We all love pictures. So here’s a glimpse of our new ER at Alliance – the faster, closer emergency room.


Nurses Station

Trauma Room

Patient Room

On-site imaging and lab services

Community room available for education and local community group meetings

 For more information on the ER at Alliance, located at the NE Corner of I-35 and North Tarrant Parkway, visit our website.

For information on reserving our community room, call our non-emergency phone number at 817-693-1000.

It has happened. Your loved one needs to be taken to an E.R. immediately. You need to leave right away, but you just aren’t sure what to bring. Since emotions are at the surface, sometimes it is difficult to keep a clear mind and think carefully about the exact information emergency personnel will need for treatment. We suggest that you print this list out and keep it nearby. We want to help give you peace of mind so that you are prepared before you make the next dash to the E.R.

Insurance Information. Find all necessary health insurance information available for your loved one. If he has a separate prescription card, be sure to bring that too.

Identification. Take any official form of photo I.D. that you can find for your loved one. It should include his place of residence also.

Social Security Number. Some insurance documents do require the patient’s Social Security number, so be sure to bring this information along.

Medication. Take any prescribed medications with you, or bring a comprehensive list of medication, including prescribed types, exact dosages and the contact information for the pharmacist.

Medical History. Be sure you know your loved one’s medical history. Has he had surgery? Has he been hospitalized? Does he have any current medical conditions?

Side Effects and Allergy Information. Does your loved one have any known side effects to medication? Does he experience an allergic reaction to any medications? Does he have any allergies?

Contact Information. Bring along a contact sheet listing your loved one’s primary care physician, pharmacist, and any specialists that he may be seeing. Also, be sure to have contact information for his next of kin and others who might need to be made aware in case he is hospitalized.

A Pen and Paper. You may be overwhelmed with a lot of information at once. Keep a pen and paper handy and write down any information you receive. Since being at the E.R. can be emotional at times, it is easy to forget even the basic details. If you aren’t sure about what is happening, ask someone immediately. Emergency professionals are there to help you manage your loved one care, and they want you as informed as possible.

Children’s Comfort Items. If you are bringing a child to the E.R., be sure to bring along any special comfort items. That might be a favorite blanket, animal, or special book. Children can be scared in new situations, and bringing a bit of “home” with you can do a lot to comfort your child.

Are you wondering how you will remember all of this? Print out this useful E.R. Survival Kit, fill one out for each family member, and keep them someplace safe. If and when you need to go to the E.R. suddenly, this information will be right at your fingertips.

North Hills Hospital will welcome you and your loved one in case of an emergency. To find out the E.R. wait times at North Hills or any HCA North Texas Hospital, you can download a free iPhone app or visit our website. For a physician referral, please call (817) 255-1000 or visit our website here.

What to Bring to a Hospital, Emergency Room, or Crisis Program
Going to the Emergency Room

Related Post:
Fast ER: Why Wait?

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